LIVE DEMO / SCREENSHOT WALKTHROUGH
Inside HelpDesk SaaS.
A bilingual support workspace built with Angular and ASP.NET Core. Explore the dashboard, ticket queue, and reporting screens.
Screenshot walkthrough with synthetic sample data. These screens illustrate the interface; they do not connect to a company workspace or run backend operations.
Try the live demo
Sign in as a team lead to explore tickets, comments, assignments, and reports.
abuhager360+helpdesk-demo@gmail.com- Password
Demo9!gp4CIkn9nbFvQw
Shared demo workspace with sample data. Changes are visible to other visitors. The app may take about a minute to wake up.
Open demo sign-inSee what needs attention.
The Arabic dashboard brings ticket status, priority, and workload into one place so a support team can identify its next action.
Select the image to view it at full size. Sample data only.
What I built
The Angular interface and layered ASP.NET Core API, including company memberships, role-based access, ticket workflows, and persistence with Entity Framework Core and SQL Server.
Company boundaries
Permissions follow the active company membership, keeping each workspace’s tickets and team operations separate.
Ticket lifecycle
Priorities, assignment, comments, attachments, and audit history support the journey from reporting an issue to resolution.
Operational visibility
Dashboards and reports bring workload, ticket status, and configurable SLA policies into view.